Gold Service Plan
Full Coverage on Parts * Planned Maintenance * Priority Emergency
Service * Labor for the Life of the Policy * Replacement or Repair of Parts
Planned Maintenance - Two maintenance calls each year - one each heating and cooling season. Purpose: to inspect and to advise you of any needed repair. (No repairs are made without your approval); to prevent breakdown and maintain efficiency. Our inspections and checks include the following:
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proper voltage
heat exchanger
pulleys and belts
contacts and relays
for clean filters
electric strip heaters
condensate pump |
proper refrigerant
electrical connections
fan limit switch
blower assembly
motors
vibration noise
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indoor coil
clean condenser coil
condensate drain
visible leaks
burners
standard thermostat
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Priority Emergency Service - Should you have a breakdown, our own dispatched service technicians will respond to your call as a priority service call. We service our Preferred Service Policy customers first.
Labor for the Life of the Policy - There is no charge for any labor to repair the unit or replace parts. Brush cleanings are covered by the labor portion (chemical cleanings are additional).
Replacement or Repair of Parts - At least 24 different parts and controls will be replaced or repaired if needed.*
Accessory Coverage - Dehumidifiers, humidifiers, electronic air cleaners, media filters, programmable thermostats, and UV lights may be covered under the Silver Service Plan for an additional charge.
* The compressor, heat exchanger, coils or electric heat elements will be replaced at no charge ONLY when covered by manufacturer's warranty. If repair falls out of warranty period; there will be a charge. Occasional circuit breaker tripping caused by fluctuation of power supply cannot be covered by this policy.