How We Are Taking Health Precautions and Continuing to Serve the Greater Atlanta Area

atlanta hvac plumbing electrical company taking coronavirus precautions

We, at Estes Services, pride ourselves on being part of the communities we serve. Since our opening in 1949, Estes has established and upheld industry-leading standards and superior customer service.

In light of COVID-19 (coronavirus disease), we would like to take this opportunity to share with you some of the policies and procedures that Estes has in place to protect the health and safety of you, our customer and our team.

Our policies and procedures

  • We have added sanitizing stations in our trucks
  • We have a safety kit for techs that include face masks, rubber gloves and shoe covers
  • We have limited all non-essential travel for all employees for the next 30 days
  • We have limited access to our facility to Estes personnel only
  • We have discontinued all large gathering events for the next 30 days
  • Our advanced phone system allows everyone in the call center to work remotely, creating no interruption in service to our customers

Steps we encourage our team members, customers and community to follow

  • Dry hands with paper towels instead of cloth towels
  • Avoid touching eyes, nose and mouth
  • Stay home if sick or showing symptoms consistent with COVID-19
  • Avoid close contact with people who are sick
  • Cover nose and mouth when sneezing or coughing with disposable tissues and then wash hands
  • Closely monitor and adapt recommendations and guidelines outlined by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO)

Please know the wellness and safety of our team and customers continues to be our top priority. If you do have a service-related emergency, we encourage you to continue choosing Estes for your HVAC, plumbing, and electrical needs. We appreciate your loyalty and trust as a valued customer. We’re here to keep you comfortable.

Sincerely,
Tommy Estes
President
Estes Services