Atlanta HVAC, Plumbing, & Electrical | Estes Services
For over 73 years, Estes Services has been Atlanta's #1 service, sales, repair, and installation company. So, when you work with us—and what sets us apart from the other top HVAC companies in Atlanta—you work with a family business.
Learn about how we've grown over the
years by starting from the very beginning of our history. In fact, Estes Services
was founded in 1949 by N.B. (Nap) Estes, shortly after he served his time in the
The Estes Family
Nap had a loving wife and two very small children when he started the business installing floor furnaces on the south side of metro Atlanta. In fact, his only son, Tommy, was born in January of 1949 and has literally grown up in the business, often helping his dad install ductwork and systems long before he could even drive.
Nap would do whatever it took to satisfy the customer because he knew that, without the customer, he would have no business. As you can see, our strong values of providing excellent customer service were formed very early on and it reflects to date through our company testimonials and reviews.
In fact, our family business has grown in volume steadily every year for the past 73 plus years!
Estes Family Legacy
Promises and Handshakes
The business's original location was in the founder's house located in what used to be known as Mountain View, a small community within a couple of miles from the former Atlanta-Hartsfield Airport.
Recognizing New Markets
In the late '50s and into the '60s, the concept of adding central air conditioning to residential homes became the industry craze, and Mr. Estes had the foresight to move away from the residential new construction side of the business and concentrate on residential replacements and add-on air conditioning.
Overcoming Challenges & Remaining Family-Owned
As all the systems that Estes and others installed in the '50s and 60's started to age, our company's main drive shifted to the service and replacement of residential and commercial HVAC systems with a renewed focus on customer service. The company experienced tremendous growth during the '70s and 80's—doubling in volume and significantly increasing the base of loyal customers.
Once again, the
company changed with the times, and a new concept was born—the maintenance
agreement! Since then, thousands of homeowners in the Greater Atlanta area have
enjoyed the peace of mind and comfort that our Maintenance
Membership Plans provide.
The product offering today is better and more extensive than ever before. At the same time, the HVAC industry has faced many changes and challenges over the past ten years. Estes Services has always met these challenges and changes head-on! Our company offers many services that were not available a few years ago to provide comfort and efficiency for your home.
A significant nationwide consolidation movement recently affected many companies in Atlanta. Some familiar HVAC companies in Atlanta decided to sell to large corporate consolidators. As a result, a few of them either no longer exist today or are not as strong as they once were. They are now under completely different leadership than they once were.
Leaving a Legacy
Today, our company has doubled in size since the '60s and has been featured in many nationally recognized trade publications. In addition, Estes Services has received many awards, including the coveted "Residential Excellence Award" given to the top contractor in America by the Air Conditioning Contractors of America (ACCA) and the "Best Contractor to Work For in the Southeast Award" given by the Air Conditioning and Refrigeration News magazine (ACHR News).
Tommy Estes is currently the President of our company and has been since his dad stepped down in 1986. One thing that sets us apart has always been the quality of our people and the structure of our organization. Tommy's son, Brian, has worked his way up through the ranks and is poised to take over the overall leadership of Estes Services. Along with Vice-President John Waldorf, he handles most of the day-to-day operations and direction of our highly qualified staff of over 150 people, many of whom have been with the company for many years. Today, Tommy, Brian, and John can always be reached by phone, mail, or email and are prompt to handle any issue.
Our number one goal is to ensure your
satisfaction at the end of the day!
As a family-run and locally-owned business since 1949, we are committed to the citizens of Atlanta, Georgia, as well as to the communities we proudly serve.
We have partnered with fundraising efforts for several local and national organizations including the American Diabetes Association, the Carrie Steele-Pitts Home and the Christians City Children's Village. We've also sponsored events such as the Step Out Walk to Stop Diabetes and the Golf Fore Kids Tournament.
We are always looking for ways to bring the community together and offer our assistance when possible. If you're seeking support for a community event or organization please contact us today with an email addressed to jwaldorf[at]estesair.com.
Include the name of the organization, the time/date of the event & deadlines if applicable, how you'd like Estes Services to contribute and a contact person, including phone/email, if different.
Our team at Estes Services looks forward to serving the Greater Atlanta area for generations to come!
The American Diabetes Association
Today in America, someone is diagnosed with diabetes every 21 seconds. Did you know there are multiple types including Type 1, Type 2 and Gestational? Diabetes affects people of every age, ethnicity and fitness level.
At Estes, we partner with the American Diabetes Association to support their key mission of advancing research, advocacy and education and resources for people with diabetes and their families.
Because diabetes doubles the risk of stroke or heart attack and can cause kidney failure, blindness and limb amputation, it's now a leading cause of death in the U.S. We're proud to support the research and education needed to reduce these complications and risks.
The Carrie Steele-Pitts Home
In the 1880s, a maid at Atlanta's Union Railroad Station began caring for abandoned babies and children. Each day she placed them in an empty boxcar and took them home at night, eventually chartering the organization as the Carrie Steele Orphan Home. The name changed to the Carrie Steele-Pitts Home (CSPH) to recognize the 40 years of dedication by her successor.
Today, CSPH provides more than basic needs to children - it provides a shelter from the storm of trauma or turbulent situations. Their mission is to maintain a family environment with attention to the physical, socio-emotional, educational and spiritual development of each child.
CSPH hosts programs, camps and state-approved residency for vulnerable youth. Estes is humbled to support this crucial work in the Atlanta community.
Step Out Walk to Stop Diabetes
In addition to an excellent opportunity to enjoy the Atlanta outdoors with friends, family and coworkers, the Step Out Walk to Stop Diabetes raises funds for the American Diabetes Association. Every step, every dollar demonstrates you care about finding a cure and your support for those living with this condition every day.
Participation in the Walk assists the American Diabetes Association with advocacy efforts, critical research and programs such as Diabetes Camp and the Safe at School® campaign.
Christian City Children’s Village
Embodying "love thy neighbor" to the fullest, Christian City Children's Village was founded in 1965 by area Christian families to provide a loving home to Atlanta children in need. Today, Christian City Children's Village serves a multitude of ages and needs through seven programs on their 500-acre campus.
Their mission is through housing, health care and crisis intervention, to extend Christ's call to children, families and older adults. Estes Services provides support and participates in one of the main fundraisers, the recently renamed Bob Crutchfield Memorial Golf for Kids Tournament.